Shipping policy

Shipping Policy

Thank you for shopping with Mavia. Please read our shipping policy carefully before placing your order.

Order Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Order Cut-Off Time
Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after 5:00 PM EST will begin processing the following business day.

Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are as follows:

- United States: 7-12 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or circumstances outside of our control.

Shipping Costs
We offer free shipping on all orders.

Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number. Please allow 1-3 business days for tracking information to update.

Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at shopmaviahq@gmail.com and we will work to resolve the issue promptly.

Contact Us
For any shipping inquiries, please reach out to us at shopmaviahq@gmail.com.